Affected services:

  • SendPerks App
  • Merchant Console

Login Issues

Opened on Apr 17, 2019, last updated

Resolved — We've adjusted some of our routing policies and hope this has resolved issue globally. We will continue to monitor the situation and update this issue if problems continue. We will also deep dive into a Root cause analysis for this problem and come up with suitable preventives

Posted by Saul

Investigating — We're investigating an issue with intermittent failed login attempts with our service provider

Posted by Saul